Running on Coffee & Spite Unisex T-Shirt (White)

How are your products made? 

We work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently! 

How do I track my order? 

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at help@clockedoutcompany.com.

I received a wrong/damaged product, what should I do? 

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at help@clockedoutcompany.com within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible! 

When will I get my order? 

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

• USA: 3–4 business days 
• Europe: 6–8 business days 
• Australia: 2–14 business days 
• Japan: 4–8 business days 
• International: 10–20 business days 

Where will my order ship from? 

We work with an on-demand order fulfillment company with facilities worldwide!

Will I be charged customs for my order? 

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

My order should be here by now, but I still don't have it. What should I do? 

Before getting in touch with us, please help us out by doing the following:

• Check your shipping confirmation email for any mistakes in the delivery address 
• Ask your local post office if they have your package 
• Stop by your neighbors in case the courier left the package with them 

If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at help@clockedoutcompany.com with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

What’s your return policy?

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at help@clockedoutcompany.com! 

Do you offer refunds?

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at help@clockedoutcompany.com with photos of wrong/damaged items and we’ll sort that out for you.

Can I exchange an item for a different size/color?

At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at help@clockedoutcompany.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!

Return Policy

We work with a print-on-demand partner (Printful) to fulfill all orders. Since everything is made to order, we don’t keep inventory on hand—so returns and exchanges are limited. But if something arrives damaged or wrong, don’t worry—we’ll make it right.

Damaged, Defective, or Misprinted Items

If your item arrives damaged, misprinted, or otherwise defective, please contact us within 30 days of receiving your order. Email us at help@clockedoutcompany.com with your order number and clear photos of the issue.

If we determine the problem was on our end, we’ll cover the cost of a replacement. Pinky swear.

Lost Packages

If your order was lost in transit, please contact us no later than 30 days after the estimated delivery date. We’ll work with our fulfillment partner to investigate and resolve it for you.

Returns & Exchanges

Because each item is made just for you, we don’t offer returns or exchanges for reasons like buyer’s remorse, ordering the wrong size, or a sudden shift in aesthetic. That said, we do include a sizing guide on each product page—so check that before you commit.

Wrong Address

If the address provided is considered insufficient by the courier and your order is returned to our fulfillment facility, we’ll contact you for an updated address. Reshipping costs will be your responsibility.

Always double-check your address before clicking "Buy." It's like the digital version of looking both ways.

Unclaimed Packages

Reshipping is possible for unclaimed shipments returned to the fulfillment facility, but again—you’ll need to cover the cost.

International Orders & Customs

International orders may be subject to customs fees or taxes upon delivery. These charges are out of our control and are the responsibility of the recipient. For details, check with your local customs office.

EU Customers

In line with Article 16(c) and (e) of EU Directive 2011/83/EU, we don’t accept returns for:

1. Custom or personalized items
2. Unsealed goods not suitable for return for health or hygiene reasons

This policy is governed and interpreted in accordance with the English language, no matter how global our caffeine-fueled customer base may be.